Novakse attaches great importance to the protection of your personal data. In this privacy policy we explain which personal data we collect, why we use this data, how long we keep it and what rights you have.
Novakse is responsible for the processing of personal data as described in this privacy policy.
Novakse
KVK: 92092969
Friesland, near Noordwolde
E-mail: schaatsennovakse@outlook.com
Telephone: +31 6 17467643
Website: www.novakse.com
For questions about privacy or the use of your personal data, you can get in touch using the details above.
When you use our website or contact us, we may process the following personal data, among others:
We ask you not to send special categories of personal data, such as medical information, via a general contact form unless this is necessary and we specifically ask for it.
We process personal data for the following purposes:
When you fill in the contact form or the trip request form, we use your data to:
This processing is necessary in order to take steps at your request prior to entering into an agreement, or is based on our legitimate interest in answering questions from potential customers.
When you book a trip, skating lesson or other service with Novakse, we process the data needed to:
This processing is necessary for the performance of the agreement you enter into with Novakse.
Some data we have to keep because we are legally required to do so, for example data that forms part of our financial administration.
Technical information may be processed to keep the website functioning properly and securely, to prevent misuse and to resolve technical problems.
Novakse does not sell your personal data to third parties.
We only share personal data when this is necessary for our services, for the performance of an agreement or when we are legally required to do so.
Depending on the trip or service booked, data may for example be shared with parties involved in carrying out your trip, such as:
In doing so, we do not share more personal data than is necessary for the purpose concerned.
When an external party processes personal data on our instructions, we make agreements where necessary about the protection and security of this data.
Novakse organises, among other things, trips to countries within Europe. Where this is necessary for carrying out your trip, personal data may be shared with accommodations, transport providers or other service providers in the country of destination.
We limit the data provided to what is necessary for carrying out your booking.
You can contact Novakse via WhatsApp. If you choose to do so, your telephone number, profile data and the content of the conversation are processed via WhatsApp.
Our website also contains links to Instagram and Facebook, among others. When you visit these websites, these parties may process personal data themselves. Their own privacy terms apply to the processing by these external platforms.
Our website may contain links to external websites and services, including Google Reviews.
When you visit such an external website, the provider concerned may process information about your visit. Novakse has no control over the way in which these external parties process personal data.
We therefore advise you to also read the privacy policy of the external service concerned.
Novakse may use cookies and similar techniques to keep the website functioning properly from a technical point of view and, where applicable, to analyse the use of the website.
Functional cookies that are necessary for the operation of the website may be placed without consent.
For cookies or other techniques that legally require consent, we ask for consent in advance via a cookie banner or a comparable facility.
You can also delete or block cookies via the settings of your internet browser.
We do not keep personal data longer than is necessary for the purpose for which it was collected, unless we are legally required to keep data for longer.
As a starting point we apply:
When data is no longer necessary, it is deleted or anonymised.
Novakse takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, unwanted disclosure and unauthorised modification.
Under the GDPR you have various rights regarding your personal data.
You can, among other things, ask us for:
Would you like to exercise one of these rights? Then get in touch via schaatsennovakse@outlook.com.
We may ask you for additional information to verify that the request actually comes from you.
Do you have a complaint about the way Novakse handles your personal data? Then please contact us first, so that we can look for a solution together.
You also have the right to submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Our website and services are not intended to collect personal data of minors without the consent of a parent or legal representative.
Do you think we have received personal data of a minor without consent? Then please contact us, so that we can delete this data if necessary.
Novakse may amend this privacy policy when our services, website or the applicable regulations change.
The most recent version is always published on www.novakse.com.
